Marico Limited, Edible oil business, Jalgaon and Goa unit is a brilliant example of transformation from a family business to a professionally managed organization not only manufacturing products but providing service solutions – a pragmatic approach.
Innovation and continual improvement through TPM is the driving force throughout the organization. Learning and integration cycles have reduced customer complaints and increased effectiveness - A truly quality driven effort. Green technologies like the use of biogases for fuel, monitoring of water usage, reuse of water to reduce wastage and monitoring of power consumption are innovative examples of Kaizen implemented by the workforce. A key value creation process at Marico is the empowerment of its employees to take decisions independently, to think and act as entrepreneurs and deliver better results. A noteworthy practice.
Marico's customer-centric approach and customer in sighting process lead to actionable plans. Innovation and product enhancement are direct results. Effective use of technology applications contribute to several innovations such as paperless buying of copra, distribution network and prompt information on market intelligence of raw material requirements.
We congratulate Marico Limited, Jalgaon and Goa unit for winning the IMC Ramkrishna Bajaj National Quality Award 2008 in the Manufacturing Category. |