Apollo Speciality Hospitals, Madurai is an autonomous body which has customized its processes to lend meaningful personal touch to the patients. This has led to increasing footfalls in their OPD which is also due to a clear understanding of patient requirement and expectation.
The organization uses several quality tools like 5S, Lean Six Sigma and CREW - a Six Sigma Project - to eliminate wastages and reduce costs.
At Apollo, the entire workforce is driven by passion for excellence and operates on the motto of tender loving care.
A systematic approach ensures analysis and deployment of Organizational Information towards achieving excellence. A good example is Apollo Clinical Excellence Data and the MIS of the Guest Relation Department.
Madurai is unique in being a centre for business and political activities. Such being the case, Apollo Speciality Hospitals has converted the “PEST” (Political, Economic, Social and Technological) problem to a “STEP” advantage.
The organization is doing outstanding work in the area of CSR through camps, awareness programs and clinical programs touching the lives of people far and wide including tackling pilgrim center emergencies.
We congratulate Apollo Speciality Hospitals, Madurai for winning the IMC Ramkrishna Bajaj National Quality Award 2010 in the Health Care Category. |