Self-assessing by organizations

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Self-assessing by organizations

Organisation details
Name * :
Designation * :
Organisation * :
Email Id * :
Mobile No. * :

Stage 1: Preliminary assessment
S.No	Question	Yes/No
1.	Has the organisation been in existence for more than 3 years?	--Select-- Yes    No
2	Is it a profit-making organisation?	--Select-- Yes    No
3	Does the organisation have a formal structure in place?	--Select-- Yes    No
4	Is the organisation interested in increasing its profits/profitability?	--Select-- Yes    No
5	Is the organisation aiming at/pursuing some business model for excellence?	--Select-- Yes    No

Stage 2: Preparatory assessment
6	Does the organisation have a vision/mission/values? Is it documented and reviewed?	--Select-- Yes    No
7	Would you describe the organisation as customer-centric?	--Select-- Yes    No
8	Does the organisation have/works towards international certification like ISO etc?	--Select-- Yes    No
9	Which of the following approaches best describe the organisation?	--Select-- Adhoc approach most of the time Sometimes adhoc,and sometimes systematic Systematic approach is followed in all aspects
10	Does the organisation participate in any award process?	--Select-- Yes    No
11	If yes, please provide the names:

Stage 3: Readiness assessment
12	Would you like to follow a business excellence model and participate in the RBNQA award process?	--Select-- Yes    No
13	Does the organisation have a business plan with a long-term goals and short-term goals clearly outlined?	--Select-- Yes    No
14	Has the company formulated the strategies for achieving the business plans and ensured that the plans align with their vision, mission and values?	--Select-- Yes    No
15	Does the organisation have a process to listen to the customers, understand their requirements and resolve their complaints?	--Select-- Yes    No
16	Does the organisation have a system of measuring organisational performance and individual performance of employees - performance monitoring system?	--Select-- Yes    No
17	Does the organisation take support of the technologies available to carry on their business?	--Select-- Yes    No
18	Has the organisation taken measures to ensure sustainability of their business?	--Select-- Yes    No
19	Does the organisation focus on employee development along with organisational development?	--Select-- Yes    No
20	Does the organisation have adequate monitoring mechanisms in place to support its overall business?	--Select-- Yes    No
21	Does the organisation have a governance mechanism to discharge its CSR functions?	--Select-- Yes    No
22	Does the organisation lay stress on innovation?	--Select-- Yes    No